Privacy Policy

GDPR Privacy Policy

Our Privacy Policy was last updated on February 16, 2024.

This Privacy Policy describes Our policies and procedures regarding the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions


Words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions will have the same meaning whether they appear in the singular or the plural.


For the purposes of this Privacy Policy:

  • Account means a unique account created to allow You to access our Service or certain parts of our Service.
  • Company (referred to as either Company, We, Us or Our in this Agreement) refers to Elwing. For the purposes of the GDPR, the Company is the Data Controller.
  • Country refers to France.
  • Cookies are small files placed on Your computer, mobile device or other device by a website, containing details of Your browsing history on that website among its many uses.
  • Data Controller , for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as a legal entity which, alone or jointly with others, determines the purposes and means of the processing of Data Personal.
  • Device means any device that can access the Service such as a computer, mobile phone or digital tablet.
  • Personal Data is any information that relates to an identified or identifiable person. For the purposes of the GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, an online identifier or one or more elements specific to physical identity, physiological, genetic, psychological, economic, cultural or social.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company. This refers to third party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purposes of the GDPR, Service Providers are considered Data Processors.
  • Usage Data means data collected automatically, generated by use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Elwing, accessible from .
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under the GDPR (General Data Protection Regulation), You may be referred to as the Data Subject or as the User since you are the person using the Service.

Collection and Use of Your Personal Data

Types of Data Collected

Personal data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • E-mail address
  • First and last name
  • Phone number
  • Address,

State, Province, ZIP Code/Postal Code, City

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (for example, IP address), browser type, browser version, the pages of our Service that You visit, time and date of Your visit, time spent on these pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You are using, the unique ID of Your mobile device, the address IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies used are beacons, labels and scripts to collect and track information as well as to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies . A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use certain parts of our Service. Unless You have adjusted Your browser setting so that it refuses Cookies, our Service may use Cookies.
  • Web beacons . Certain areas of our Service and our emails may contain small electronic files known as web beacons (also known as clear gifs, pixel tags, and single-pixel gifs) that allow the Company, for example, to count users who visited these pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and checking system and server integrity).

Cookies can be Persistent or Session. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session Cookies and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with the services available through the Website and to allow You to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services You have requested cannot be provided, and We only use these Cookies to provide these services to You.
  • Cookies Policy / Cookie Acceptance Notice Type: Persistent Cookies Administered by: Us Purpose: These Cookies identify whether users have accepted the use of cookies on the Website.
  • Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when using the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences each time You use the Website.
  • Tracking and Performance Cookies Type: Persistent Cookies Administered by: Third parties Purpose: These Cookies are used to track information about the

traffic to the Website and how users use the Website. The information collected via these Cookies can directly or indirectly identify You as an individual visitor. This is because the information collected is generally linked to a pseudonymous identifier associated with the device You use to access the Website. We may also use these Cookies to test new pages, features or functionality of the Website to see how our users respond to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the use of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide may give You access to various features of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services purchased by You or any other contract with Us through the Service.
  • To contact You: To contact You by email, phone calls, SMS, or other equivalent forms of electronic communication, such as push notifications from a mobile application regarding updates or informative communications related to features, products or contracted services, including security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events offered by us that are similar to those You have already purchased or inquired about unless You have opted not to receive notifications such information.
  • To manage Your requests: To assist and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or effect a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of all or a portion of Our assets, whether as a going concern. business or in connection with bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our users of the Service is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business by another Company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: When You share personal information or interact in public areas with other users, this information may be seen by all users and may be publicly distributed externally.
  • With Your consent:

We may disclose Your personal information for any other purpose with Your consent.

Conservation of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer periods of time. long.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and any other locations where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to this transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will be made to an organization or country unless it does not There are adequate controls in place, including the security of Your data and other personal information.

Disclosure of Your Personal Data

Commercial Transactions

If the Company is involved in a merger, acquisition or sale of assets, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law application

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (for example, a court or government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect yourself against legal liability

Security of Your Personal Data

The security of Your Personal Information is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party providers collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.


We may use third party service providers to monitor and analyze the use of our Service.

Email Marketing

We may use Your Personal Data to contact You with newsletters.

information, marketing or promotional materials and other information which may be of interest to You. You may opt out of receiving such communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

GDPR Privacy

Legal Basis for Processing Personal Data under the GDPR

We may process Personal Data under the following conditions:

  • Consent: You have given Your consent to the processing of Personal Data for one or more specific purposes.
  • Execution of a contract: The provision of Personal Data is necessary for the execution of an agreement with You and/or for any pre-contractual obligation thereof.
  • Legal obligations: The processing of Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: The processing of Personal Data is necessary in order to protect Your vital interests or those of another natural person.
  • Public interests: The processing of Personal Data is linked to a task which is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: The processing of Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will be happy to help clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to conclude contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee that You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are in the EU, to:

  • Request access to Your Personal Data. The right to access, update or delete information We have about You. Whenever possible, you can access, update or request deletion of Your Personal Data directly in the settings section of Your account. If you cannot perform these actions yourself, please contact Us to help You. This also allows You to receive a copy of the Personal Data We hold about You.
  • Request correction of the Personal Data We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
  • Object to the processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation which makes You want to object to Our processing of Your Personal Data on this ground. You also have the right to object where We process Your Personal Data for direct marketing purposes.
  • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data where there is no good reason for Us to continue processing it.
  • Request the transfer of Your Personal Data. We will provide You, or a third party You have chosen, with Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information that You initially gave consent for Us to use or where We used the information to perform a contract with You.
  • Withdraw Your consent. You have the right to withdraw Your consent to the use of Your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific features of the Service.
  • *Exercise of Your Data Protection Rights RG


You can exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will do our best to respond as soon as possible.

You have the right to complain to a Data Protection Authority regarding Our collection and use of Your Personal Data. For further information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

Children's Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13 years of age. If You are a parent or guardian and You are aware that Your child has provided Personal Data to Us, please Contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to delete that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires parental consent, We may require Your parent's consent before collecting and using that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to read the Privacy Policy of each site You visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will notify You by email and/or a prominent notice on Our Service, before the change becomes effective and update the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact Us

If You have any questions about this Privacy Policy, You can contact us:


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