Privacy policy
PRIVACY STATEMENT
SECTION 1- WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and e-mail address.
When you browse our shop, we also automatically receive the Internet Protocol (IP) address of your computer to provide us with information that helps us learn about your browser and operating system.
Email Marketing (if applicable): with your permission, we may send you emails about our shop, new products and other updates.
SECTION 2-CONSENT
How do I get my consent?
When you provide us with personal information to complete a transaction, check your credit card, place an order, arrange delivery or return a purchase, we will imply that you consent to our collection and use of that information for that specific purpose only.
If we ask for your personal information for a secondary purpose, such as marketing, we will ask you directly for your express consent, or provide you with the opportunity to say no.
How do I withdraw my consent?
If after registering, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@elwingboards.com or by sending us an email to:
Elwing Boards 87 quai des Queyries 33100 Bordeaux FRANCE
In addition, if you no longer wish to receive marketing e-mails from us, you can unsubscribe. Simply click on the "unsubscribe" button at the end of each email.
SECTION 3-DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you breach our Terms of Use.
SECTION 4-SHOPIFY
Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored in Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card details. It is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. Once this is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to standards established by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.
The PCI-DSS requirements ensure the secure management of credit card information by our shop and its service providers.
For more information, you can also read Shopify's Terms of Use (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5-THIRD PARTY SERVICES
In general, the third party suppliers we use only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them in connection with your purchase transactions.
For these suppliers, we recommend that you read their privacy policies so that you can understand how your personal information will be treated by these suppliers.
In particular, remember that some suppliers may be located in or have facilities that are located in a different jurisdiction than you or us. Therefore, if you decide to proceed with a transaction involving the services of a third party service provider, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your personal information used to complete that transaction may be subject to disclosure under the laws of the United States, including the Patriot Act.
Once you leave our shop website or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the terms of use of our website.
Links
When you click on the links on our shop, they may take you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6-SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or inappropriately destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7-COOKIES
Here is a list of cookies we use. We have listed them here so that you can choose whether or not you wish to reject cookies.
_ session_id, single token, session, allows Shopify to store information about your session (Referrer, landing page, etc).
_ shopify_visit, no data maintained, persistent for 30 minutes of the last visit, used by our website provider's internal statistics tracker to record the number of visits
_ shopify_uniq, no data held, expires at midnight (in relation to the visitor) of the next day, counts the number of visits to a shop by a single customer.
shopping cart, unique token, persisting for 2 weeks, stores information about the contents of your shopping cart.
secure_session_id, single token, session
storefront_digest, unique token, undefined if the shop has a password, it is used to determine if the current visitor has access.
SECTION 8-AGE OF CONSENT
By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow one of your minor dependents to use this Site.
SECTION 9-MODIFICATIONS TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.
If our shop is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
SECTION 10 - YOUR RIGHTS
As the person concerned, you have the following rights according to:
Art. 15 RGPD*, the right to obtain information about your personal data processed by us, within the framework described therein;
art. 16 RGPD*, the right to immediately request the correction or deletion of your personal data stored by us;
art. 17 RGPD*, the right to request the deletion of your personal data stored by us, unless further processing is necessary; art. 17 RGPD, the right to request the deletion of your personal data stored by us, unless further processing is necessary
-exercise the right to freedom of expression and information;
-to comply with a legal obligation;
-for reasons of public interest or
-establish, exercise or defend legal rights;
Art. 18 R.G.P.D*., the right to request the limitation of the processing of your personal data, in
-accuracy of the data is disputed by you;
-the processing is illegal, but you refuse their deletion;
-we no longer need the data, but you need it to establish, exercise or defend legal claims, or
-you have lodged an objection to the processing in accordance with Art. 21 of the GDR;
art. 20 RGPD*, the right to receive your personal data you have provided us with in a structured, commonly used and machine-readable format or to request its transmission to another controller;
art. 77 RGPD*, the right to lodge a complaint with a supervisory authority. As a general rule, you can contact the supervisory authority at your usual place of residence or work or at the registered office of our company.
QUESTIONS AND CONTACT DETAILS
Thank you for visiting our online shop. Protecting your privacy is very important to us. If you wish to: access, correct, modify or delete personal information we hold about you, register a complaint or simply obtain more information, please contact us:
support@elwingboards.com
Elwing Boards
87 quai des Queyries
33100 Bordeaux-France
* The General Data Protection Regulation (GDPR)